Cetara James Named 2025 Blue Cross Diamond Agent by Blue Cross Blue Shield of Michigan

TROY, MI – FSA Insurance Agency is proud to announce that Cetara James has been named a 2025 Diamond Agent by Blue Cross Blue Shield of Michigan (BCBSM)—a top-tier recognition celebrating exceptional performance in health insurance sales, member retention, and client service.

This award honors Cetara’s unwavering commitment to delivering clarity and confidence to individuals and families navigating the complexities of Medicare and health insurance. Her knowledge, compassion, and client-first approach have made her a trusted resource within the community—and a standout within the FSA team.

“Cetara leads with integrity, empathy, and a dedication to doing what’s right for every client,” said David James, Director of Sales. “This recognition reflects her hard work and her deep alignment with our mission to educate, serve, and simplify the health insurance experience.”

As a Diamond Award winner, Cetara will receive exclusive support access from BCBSM beginning January 1, 2026. She will also be recognized at a celebratory dinner in September 2025, with an additional formal recognition event planned for Spring/Summer 2026.

Please join us in congratulating Cetara on this outstanding achievement. Her work continues to set the standard for excellence across the industry.

Reach out to Cetara directly at 586-842-3770 or by email Cetara@fsahealth.org.

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About FSA Insurance Agency

FSA Insurance Agency is an independent insurance agency based in Troy, Michigan. Since 2007, FSA Insurance has helped thousands of Michigan residents navigate Medicare, individual health insurance, and life insurance with confidence and ease. Our team of licensed advisors is dedicated to simplifying the insurance process and offering personalized, unbiased guidance every step of the way. With access to the top carriers and a passion for client education, we’re committed to helping individuals find the right coverage at the right time—for the right reasons.

Learn more at fsahealth.org.